Hello
I can't find where to put the parameter tab in the amin tools configuration (nor in the documentation) where to put the download id
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by HDcms on Monday, 11 December 2023 06:11 CST
Hello
I can't find where to put the parameter tab in the amin tools configuration (nor in the documentation) where to put the download id
The documentation has a page called Entering your Download ID. Please follow the instructions on that page.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
HI
Thank you for your prompt response I read this page, but the id was actually wrong. I clicked on configuration and copied/pasted the additional id I got the error message I already got See the pictures
Regards
Joomla applies the Download ID when it is looking for updates, not when it tries to download updates. This is a weird implementation detail that dates back to design decisions made before Joomla 1.6 was released, back in 2009. Unfortunately, this means that entering a new Download ID after Joomla shows that updates are available does NOT apply the new Download ID immediately and causes updates to fail.
The solution is simple. Go to System, Update, Extensions and click the Find Updates button in the toolbar BEFORE trying to install the update to Admin Tools.
If this doesn't work, go to System, Maintenance, Clear Cache and click on the Delete All button in the toolbar. Then go back to System, Update, Extensions and click the Find Updates button. This should allow you to install the update to Admin Tools just fine.
Also read: https://www.akeeba.com/documentation/admin-tools-joomla/update.html#update-refresh-cache
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thanks
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!