Support

Admin Tools

#39435 I can't set redidirect no-www to www

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.3.4
PHP version
8.1
Admin Tools version
n/a

Latest post by snooky147 on Wednesday, 06 September 2023 09:12 CDT

snooky147

Hi,

in htaccess maker, if I set redirection to "non-www to www" and save, even 'save and create' , no change applie ! It stay in "do not redirect"

Of course, i'm super admin ...

Thanks

Regards

tampe125
Akeeba Staff

Hello,

can you please take a look at your configuration.php file? Is the variable $live_site empty? If not, please remove any value from it. It's only required on very badly configured servers

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

snooky147

Thanks, that's it ...

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!