I cannot get into the back end of my site. I also cannot seem to get the site to lock me out or block my IP address ... so when I try to use the Emergency URL, all it does is take me back to the Admin Tools login. No matter what I put in for credentials, no matter how many times, it just keeps asking again and again. I have read the documentation on how to change the file name of provider.php and that has had no impact whatsoever.
I need to get into my site so I can permanently disable this firewall. No matter what I do, it doesn't seem to 'remember' the password I set up to log into the Admin Tools ... the last five to ten times I've logged into the back end of my site, I have had to do so through the emergency URL. Now I can't even get that to work.
I am running Joomla 4.0.x and I'm not sure which version of Admin Tools I'm running because I can't get in to find out.
I am sorry I can't provide more details at the moment, but without access, I'm flying blind. The site is fairly static and I don't log in constantly.. but when I do need to, I can't.
Please help.