Support

Hi,

I am an administrator of the website. When logged in at the backend the userid is blocked and I can't find out why.

Do you see any reason? Thank you for help.

Manfred

Hi,

the attachment was not accepted. Therefor I send the plain text here:

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

This is the mail system at host psa10.webhoster.ag.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<[email protected]>;: host spamschutz3.webhoster.de[185.159.120.90] said: 451 Your
    account has been locked. Please contact your administrator. See
    http:///unlock/freiwilligenforum.de/ for more information. (in reply to end
    of DATA command)

Reporting-MTA: dns; psa10.webhoster.ag
X-Postfix-Queue-ID: B11741B8B010
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Thu, 27 Jul 2023 17:44:32 +0200 (CEST)

Final-Recipient: rfc822; [email protected]
Original-Recipient: [email protected]" class="moz-txt-link-abbreviated">rfc822;[email protected]
Action: failed
Status: 4.0.0
Remote-MTA: dns; spamschutz3.webhoster.de
Diagnostic-Code: smtp; 451 Your account has been locked. Please contact your
    administrator. See http:///unlock/freiwilligenforum.de/ for more
    information.

Hello,

We would like to notify you that user schohmik (M Schönrock <[email protected]>;) has just logged into the administrator backend area of your site, j4.ff-uetersen.de. Further information:

Username: schohmik (M Schönrock <[email protected]>;)
IP address: 46.59.188.69 (https://ip-lookup.net/index.php?ip=46.59.188.69)
Browser User Agent string: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

If this is expected you do not need to do anything about it. If you suspect a hacking attempt, please log in to your site's back-end immediately and activate Admin Tools' Emergency Off-Line mode at once.

Best regards,

The j4.ff-uetersen.de team

Note: You are receiving this automatic email message because you are an administrator in j4.ff-uetersen.de. Do not reply to this email, it's sent from an unmonitored email address.

Hello,

there seems to be an irritation. It is a mail delivery failure and the error code says:

Final-Recipient: rfc822; [email protected]
Original-Recipient: [email protected]" class="moz-txt-link-abbreviated">rfc822;[email protected]
Action: failed
Status: 4.0.0
Remote-MTA: dns; spamschutz3.webhoster.de
Diagnostic-Code: smtp; 451 Your account has been locked. Please contact your
    administrator. 
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Most mail servers have limited the number of connections allowable for an mail account.
This connection limit is set to combat abuse or spamming of the mail server. When a user attempts to exceed this connect limit, they see this error message 451.

I suggest to close the ticket and try to solve the problem with the webhoster.

Thank you for assistance.

Manfred