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Admin Tools

#39007 Pop up show up on website home and can't access website.

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.3.1
PHP version
PHP 7.4.33
Admin Tools version
latest

Latest post by nicholas on Wednesday, 24 May 2023 01:09 CDT

patmiami

Hello,

I'm working on a new website. I have installed admin tools but now, I can't access home page. I tried different browser with same error. The pop up who is 

suppose to show on administrator shows up on home page of the website, preventing to see the website. Please help.

Thanks for your support.

Patrick

nicholas
Akeeba Staff
Manager

If you see the password prompt come up in the front-end of your site it means that an extension you are using is trying to load static media such as CSS and JavaScript from a folder located under your site's administrator folder. This is a bug in the extension which should be fixed. In the meantime, you can select the “All PHP files” option, thereby allowing access to the static media resources. This is a bit less secure, in the sense that it makes it easier for attackers to identify which version of Joomla and its extensions you are using by directly accessing their static media files and translation files. While not enough to compromise your site directly, it gives the attacker some insight into your site they could exploit for a future attack. We strongly recommend using our .htaccess Maker and its Backend Protection feature to mitigate this security concern.

https://www.akeeba.com/documentation/admin-tools-joomla/admin-pw-protection.html

So, head back to the Administrator Password Protection page in Admin Tools, set the option “Administrator resources to protect” to “All PHP files”, enter your username and password again, click on Apply Password Protection.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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