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Admin Tools

#38997 Access Denied Suspicious Activity Site Blocked

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
4.3.1
PHP version
8.1
Admin Tools version
Latest

Latest post by tampe125 on Thursday, 18 May 2023 02:45 CDT

[email protected]

Just finished restoring site from back and was in the process of white listing the IPs of the admins and got this

Access Denied We at lucianrex.com detected that your latest request may have been part of suspicious activity and has been blocked. If you believe you are getting this message in error please let us know at lucianrex.com through our site's contact form.

I need to be able to disable admin tools so I can get in and add the admin IPs to the WAF Allow List so that I can finishing updating everything and take a backup. The restore link no longer works because that link is blocked as well. Also there is no main.php in plugins/system/admintools either any more. Where was that relocated to.

I am not Lucian, I am Tim Michel the developer for this site. Send correspondence to [email protected].

This is the second time this site has been down this week and this is this clients first exposure to Joomla. So far he has not had a very good experience, and I want to change that by getting this fixed quickly.

[email protected]

I can get in if I go to the cafe and use a different IP. Still would like to know how to disable the current version of Akeeba Admin Tools for future reference.

tampe125
Akeeba Staff

Hello,

please take a look at the documentation on how you can manually disable Admin Tools: https://www.akeeba.com/documentation/admin-tools-joomla/web-application-firewall.html#help-locked-out

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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