Support

Admin Tools

#38878 Strange emails from forms on joomla 3.10.10 site

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
3.10.11
PHP version
7.4
Admin Tools version
6.1.9

Latest post by tampe125 on Tuesday, 18 April 2023 09:10 CDT

LAMF

Hello,

On one of my sites I have a few mailforms made by Chronoforms v5. Now lately it seems like there is some kind of intrusion on my site because

Every time a form is filled in and submitted there are strange emails sent along with the original message. Only a sender email (always a gmail address) and as message another random email adress, but not a gmail adress this time. As subject it say: Test, just a test.

It also tells what IP adress it is from like this:  IP: 37.139.53.94 

An important point is that the mail is not sent from the form that is submitted. 

My question is if it is possible to stop these emails somehow in the Admin Tools?

Any suggestion would be highly appreciated.

All the best

Micke

 

tampe125
Akeeba Staff

Hello,

no I'm sorry, Admin Tools can only block suspicious requests coming from your site. I think that your email address has been collected from somewhere and there's a script that is sending out emails to your address.

Sadly there's nothing you can do.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!