Support

Admin Tools

#38575 Unblock ip

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.2.8
PHP version
8.1
Admin Tools version
n/a

HKai

I try your advice for ublocking my computer.

"Once you've connected to your website, go to the plugins folder then select system, and admintools, and admintools again.

Here you will find a file called main.php you should rename this to main dash disable dot php.

that will disable the blocking features of admintools for everybody Now you will be able to go into your website and remove yourself from the block."

But I don't find the directory. I found only the directory 'plugins\system\admintools' and there is no file main.php.

How can I now unblock my ip?

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!