Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by cfdtservices on Wednesday, 25 January 2023 09:46 CST
Hi,
I have a site, and when user log and add an article, they can't access to DropFiles, Droppics, and Media manager to add a document (pdf) or images.
I have see that admintools block it.
I have tried to unblock, but i can't, because people have IP adress that changes often.
So can you help me to unblock this extension, please ?
Thanks
Hi, i have forgotten, to precise, that people log on frontend, to write article.
Thanks.
Hello,
just to be clear, is access to those extensions blocked or a security exception is raised and then people are blocked?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hello,
Yes i think that there is a security exception is raised and then people are blocked. Like you could see with the picture.
Ok, that's an easy fix then. Since they're using a custom template name in the URL, we best solution is to disable the option "Block template=foo site template switch" inside the Configure WAF page.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thanks, i will do this, and test it.
I will come back and tell you.
Thanks for your answer
Sabrina
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!