Support

Admin Tools

#38039 I get blocked when using secret url

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.2.5
PHP version
8.1
Admin Tools version
7.1.11 pro

Latest post by Martin511 on Wednesday, 16 November 2022 08:51 CST

Martin511

Hello,

I get blocked each time I try to login by secret URL parameter (after 3 tries).

I can´t figure out what to set in WAF to avoid being self-blocked.

After calling the correct URL with secret parameter I get redirected to the home page instead of seeing the backend login.

 

Sorry, I need help.

Martin

Martin511

Hello.

Solved.

It was the "Allow administrator access only to IPs in Exclusive Allow IP List" which was active by default (I hardly believe that this setting von not active by default in the former versions of Akeeba Admin Tools).

So I switched it off and now it works.

 

Regards

Martin

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!