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Admin Tools

#37951 Charged twice

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Friday, 28 October 2022 02:01 CDT

Thursday, 27 October 2022 13:06 CDT

fsformiga

Dear all

Seems I was charged twice for my subscription at Admin Tools.

Could you please help to fix this issue?

 

Regards,
Felipe Formiga
SBC

 

 

 

 

Friday, 28 October 2022 02:01 CDT

nicholas

I have requested a refund for the second payment you made from our reseller. You should get the money back to your account in 3 and 10 working days, depending on how fast banks process the refund.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

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