Support

Today I spent the day getting ready to upgrade from Joomla 3 to 4. After a few hiccoughs I succeeded.

I'm not sure what I did but I'm now locked out of the site. The instructions to get myself out of this mess which I've used often in the past are no longer applicable. I've checked for plugins/system/admintools/admintools  and find there is no such directory. Also, I can't find main.php nor pro.php. The directories and files are different in Joomla 4.

So, what are the instructions for once again gaining access to my website.

Thanks for you help.

Fran Woods

Thanks for such a quick response. I was able once again access the website. Phew!

However, now I need to know how to find what caused the problem in the first place. I thought I'd fixed it and so renamed provider.php back to what it should be only to find I was locked out again. So, I've renamed the php again so I can access the site.

How do I find the problem? I don't remember what all I did which resulted in my being locked out... so, I have a quandary. How do I fix things again? Any help/suggestion would be gratefully received.

Thanks,

Fran

Thanks for your reply, Davide.

I'm having a problem finding how to manually disable Admin Tools. Do I do it from the dashboard? or in cPanel? or where?

Also, where do I find the Blocked Requests Log?

Thanks,

Fran