I am using a newsletter system called AcyMailing in conjunction with an email marketing system called Sendinblue. As I understand it, AcyMailing is supposed to be informed of any email addresses that are blacklisted, for example, through a webhook, which is specifically: https://eume.upf.org/component/acym/frontservices/sendinblue/seckey-XXXYYYZZZ (where XXXYYYZZZ is a longer sequence of letters and numerals.)
As this doesn't seem to working, I am wondering if the .htaccess file created by Akeeba Admin Tools would be blocking this and, if so, what I should do to unblock it?
Thank you very much.
Alan Sillitoe
#37894 Webhooks
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
3.10.11
PHP version
7.4.32
Admin Tools version
6.1.7
Latest post by tampe125 on Monday, 17 October 2022 02:35 CDT
Friday, 14 October 2022 12:04 CDT
sillitoe
Monday, 17 October 2022 02:35 CDT
tampe125
Akeeba Staff
Hello,
Let's make sure that the problem is indeed caused by Admin Tools. In order to do so, try the following:
1. Try setting the Error Reporting level in your Global Configuration to "None". Many errors are caused by harmless PHP Notices and Warnings being output to the browser, breaking anything which requires HTTP header manipulation such as Joomla!'s session management, AJAX calls and download systems.
2. Try to replicate the issue after disabling the "System - Admin Tools" plugin. If you can still replicate the issue, it is not caused by Admin Tools. Disabling that plugin means that Admin Tools code (including the Web Application Firewall) is not running on your site.
3. If you suspect an issue with the .htaccess file, replace its contents with the contents of the stock htaccess.txt file shipped with every version of Joomla!. If you are on GoDaddy please wait for 1-30 minutes for the changes to be effective. Then, retry loading the problem page. If you can still reproduce the error, then it is not caused by .htaccess Maker.
If doing any of the above resulted in the issue still occurring, it's not related with Admin Tools and we can't help you. If doing any of the above did stop the issue from occurring, we'll have to do some troubleshooting.
First go to Admin Tools, Web Application Firewall, Configure WAF. Make sure "Log security exceptions" is set to Yes; if it's not, set it to Yes and click on Save. Now try reproducing your issue. Immediately after that, please go to Admin Tools, Web Application Firewall, Security Exceptions Log. The latest log entry at the top should have the date and time of when the issue occurred. Please copy the Reason and Target URL here so that we can further help you.
If, however, you do not see a log entry, or the Date and/or IP address do not match your last access, this problem is not caused by Admin Tools' WAF. In this case, you will have to do some .htaccess troubleshooting. You may need to read the general .htaccess troubleshooting page, as well as the page on finding out necessary .htaccess exceptions.
Davide Tampellini
Developer and Support Staff
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