Admin Tools

#37561 Problem with installing extensions to Joomla 4

Posted in ‘Admin Tools for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

4.1.5

PHP version

7.4.30

Admin Tools version

7.1.9

Latest post by tampe125 on Monday, 22 August 2022 03:02 CDT

Thursday, 04 August 2022 23:17 CDT

uzbaby

Hello!

I recently upgraded my website to Joomla 4. After that successfully installed Admin Tools Pro. But after that I cannot install any other extension.

I need Kunena component and Google analytics plugin, but it show me the error with Jinstaller.

Both installation error pages you can see in the attachment.

Please can you help

Friday, 05 August 2022 03:12 CDT

tampe125

Hello,

installation is handled directly by Joomla itself. None of the Akeeba software is interfering with the installation process, you can double check it by uninstalling Admin Tools, you should keep having the same issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 07 August 2022 00:00 CDT

uzbaby

Thank you

So you think it is not because of Akeeba?Can you please say where can I find the error?

Monday, 22 August 2022 03:02 CDT

tampe125

You should get in touch with the developers of those plugins.

The Google Analytics one is caused by a missing file, while the Kunena one is complaining about an SQL query that fails to run. You should get in touch with them, since there's nothing that we can do to fix it.