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Admin Tools

#36959 Can't install the component

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Sunday, 17 April 2022 08:51 CDT

robjrobj

Hello when I try to install Admin Tool I receive this error

Unknown collation: 'utf8mb4_unicode_ci' Pacchetto Installazione: si è verificato un errore nell'installazione di un'estensione: com_admintools-pro.zip   I think is a problem with db   How can I resolve?   thanks    Roberto

nicholas
Akeeba Staff
Manager

Please make sure that your host is using MySQL 5.6 or later. This is a minimum requirement of Joomla 4 itself, see https://downloads.joomla.org/technical-requirements Your MySQL server must have the utf8mb4 character set and its relevant collations (including utf8mb4_unicode_ci) enabled; this is also a requirement for Joomla but it's not explicitly written down anywhere, it was only mentioned on GitHub back in 2016 when the utf8mb4 support was added to Joomla.

Nicholas K. Dionysopoulos

Lead Developer and Director

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