Support

Admin Tools

#36735 Admin Tools model window full size with progress bar not moving

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by RRM on Monday, 07 March 2022 04:44 CST

RRM

Migrated from Joomla  3.10.. to 4.1.0 

The only issue I have is that Admin Tools does not appear to be functioning correctly. There are no server lock errors or error logs in the Joomla debug console. When requesting a task from Admin Tools like clean temporary directory files the usual pop-up model window is displayed full screen size, rather than a pop-up. The progress bar does not move, I've tried this in safari and in chrome and get the same results. Restarted the server and also tried changing the PHP to 7.4. Tried uninstalling admin tools and reinstalling, reinstalled Joomla core files. Any thoughts

RRM

RRM

Problem was caused by Cloud Flare caching. Had to disable all Cloud Flare features to make it work. 

nicholas
Akeeba Staff
Manager

Do not use CloudFlare's RocketLoader feature with Joomla. It won't work. It loads JavaScript files out of order, causing JS errors.

Moreover, do not use its feature to combine and minify JS, it results in the same problem.

Trust Joomla 4 to manage CSS and JS. It is very efficient in doing that. As long as the developers use its WebAssetManager (like we do!) it can manage loading of a lot of JS in a way which does not adversely impact the page rendering performance.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

RRM

Appreciate your response and for the tips using CloudFlare, sounds like good advice. Keep up the good work, your Joomla products and support are first class!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!