After installing AdminTools, the Joomla backend is no longer usable. The .htacces file that is generated prevents the script from loading because the MIME type ("text/html") is blocked.
I am using Joomla 4.0.6 with AT 7.1.0
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by on Saturday, 12 March 2022 20:17 CST
After installing AdminTools, the Joomla backend is no longer usable. The .htacces file that is generated prevents the script from loading because the MIME type ("text/html") is blocked.
I am using Joomla 4.0.6 with AT 7.1.0
When I access the same URL on your site (I can see the full URL in the screenshot) I get the file with the correct MIME type (application/x-javascript; charset=utf-8).
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
But currently I have uninstalled the admin tools again and reset the .htaccess in the original version. Otherwise I can't use the backend. If you want to test it, I have to install it again.
Hi Nicholas, how do we proceed? Can you reproduce the problem with you, or do I have to give you access to the project so that you can check it with me?
I would definitely need access to an affected site of yours to reproduce the issue and understand what is going on.
Is it possible for you to create a clone of of your site in a subdomain on the same server using Akeeba Backup? If you can do that please do configure Admin Tools in the same way you had the original site when the error occurred. After doing that you can submit a new private ticket and give me the URL, Super User and SFTP/FTP connection details for the clone site. Please use the ticket title “Connection details for #36601 /cc @nicholas” so the ticket gets assigned to me.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
The effort involved in cloning is far too great. I would install AdminTools in the LIVE project. I secured it with AB. I had to reset it before. So that would not be a problem. Can we do this?
Yup. File a new private ticket.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
xxx
Since you said in the private ticket that reinstalling Admin Tools you can't reproduce the issue I will wait until you tell me if we should proceed :)
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!