Support

Admin Tools

#36320 Admin tools blocking URL

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 15 January 2022 20:17 CST

bobdxb

Hi,

I have support link URL: https://www.mediasoftlab.com/support/ to my oSTicket, which is in another folder on same server. After I have installed Admin Tools, link to URL shows 403 Forbidden page. Siteground Tech Support pointed problem at .htaccess file created after Admin Tools. Kindly suggest what to do? Thank you.

tampe125
Akeeba Staff

Hello,

please get inside the Htaccess Maker page and add that folder in the field "Allow direct access to these folders, including .php files".

Then regenerate the .htaccess file.

That should fix your issue

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

bobdxb

Grazie

tampe125
Akeeba Staff

You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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