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#35840 Class 'JAdapter' not found

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by on Thursday, 21 October 2021 20:17 CDT

Monday, 20 September 2021 10:07 CDT

ghisper

Hi I need your help, 

i have a problem with my website, certainly a wrong  update of admin tools ( errors) or akeeba or joomla ?

Admin Tools - An unhandled Exception has been detected 500 Class 'JAdapter' not found

File <root>/libraries/src/Updater/Updater.php Line 26

 

Thanks a lot 

i am very worried, my backups stored (5 last) are all witn this problem !!

Thanks for your help

 

 

 

 Thanks
Edited by on 2021-10-21 20:45 CDT

Monday, 20 September 2021 10:39 CDT

tampe125

Hello,

did you try to update to Joomla 3.10 or 4, got a failure and restored a previous backup?

If that's the case, please take a look at this page, section I cannot restore a Joomla 3 backup on top of Joomla 4; the site is broken : https://www.akeeba.com/news/1748-joomla-3-10-and-4-0-common-issues.html

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 20 September 2021 12:48 CDT

ghisper

Hi

Thanks, but it's little different

It was an update from 3.9.28 to 3.10.1...

i did not see the problem immédiately because we can access on administration but it's impossible to install any software or to use admin tools and akeeba...

I had set only last 5 backup only in akeeba configuration...

 

I will try to restore with kickstart and see if it resolves...

Thanks

Best regards

 

 Thanks

Tuesday, 21 September 2021 02:20 CDT

nicholas

THIS IS NOT AN ISSUE WITH OUR SOFTWARE — THIS IS A PROBLEM CAUSED BY A FAILED JOOMLA UPDATE FROM VERSION 3.9 TO VERSION 3.10. JOOMLA IS RESPONSIBLE FOR ITS OWN UPDATES. The following is just a courtesy since we know exactly what the problem is.

Download the Joomla 3.10 update package from https://downloads.joomla.org/cms/joomla3 You need the “Joomla! 3.10.2 Upgrade Package”, the very last one listed at the bottom of the page.

Extract it and upload its files to your server.

Side note: it's always a good idea to take a full backup of your site before updating to a new Joomla version and mark it as Frozen in the Akeeba Backup interface so it's never deleted. Also, it's a good idea to try logging out and back into your site after upgrading it to make sure there is no problem which prevents you from accessing your site to begin with.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 21 October 2021 20:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-10-21 20:17 CDT

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