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Latest post by on Friday, 24 September 2021 20:17 CDT
Hi,
I can not auto update by the Joomla feature in a lot of cases (the same with Akeeba Back-up). There is a warning like 'Package download failed. Download it and install it manually from.....
The only way is to instal the new version over the old one. After that it seems to work well.
I use and fill in the just download ID.
Best regards,
Erik
Hello,
all those sites are hosted with the same hosting provider? I suspect there's something blocking the connection to our servers.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hi Davide,
Yes, al by the same hosting provider.
Sometimes it works, sometimes it does not. There is no logic in it.
What the provider have to change in that case?
Regards, Erik
Please report this issue to your host, most likely they are caching or blocking requests. In order to download updates, your site needs to contact our server, akeeba.com
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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