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#35342 403 Error

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Wednesday, 07 July 2021 20:17 CDT

Friday, 04 June 2021 11:59 CDT

[email protected]

Hello, on the following page https://peilighthousesociety.ca/index.php/lighthouses/map we have a link to the following pdf document https://peilighthousesociety.ca/downloads/Walking_Lightly_English.pdf when trying to access this link we receive the following error

Error 403 - Forbidden

You don't have permission to access the requested resource. Please contact the web site owner for further assistance.

Is this error being caused by a setting in Admin Tools? If so, can you advice me how to eliminate this error. There are other links on the website to pdf documents that are getting the same error.

Thank you in advance.

Craig Ono

Edited by [email protected] on 2021-06-04 11:59 CDT

Friday, 04 June 2021 12:10 CDT

nicholas

I assume the downloads folder exists on your server and the PDF file is in there too. If this is the case follow the instructions below.

Components, Admin Tools, .htaccess Maker. Find the “Frontend directories where file type exceptions are allowed” area. In a new line type

downloads

Click on “Save & Create .htaccess” at the top of the toolbar.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 04 June 2021 12:13 CDT

[email protected]

Hi, yes, that worked, thank your very much

Monday, 07 June 2021 01:32 CDT

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 07 July 2021 20:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-07-07 20:17 CDT

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