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Admin Tools

#35300 admintool pro blocks the access to administrator

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 26 June 2021 20:17 CDT

romaxit

Hi

I have installed admintool-pro for the first time on my website and now i cannot login again to the administrator.

I already tried to recover with the http://funradar.eu/administrator/[email protected] (with my original email adress). I haven´t got an email because I haven´t a fix IP address from my provider.

How can I get access to my website again?

I have access via FTP and can edit oder delete files.

 

Thank you

 

Regards

Roland

The message:

You are a spammer, hacker or an otherwise bad person. If you are the administrator of this site and have blocked your own IP address on accident please visit http://funradar.eu/administrator/[email protected] where [email protected] is the email address of your (Super User) account. This URL will only send you an email if the IP address from which you are accessing it is being blocked by Admin Tools. If you are not blocked no email will be sent; you don't need an email with instructions to unblock your IP if your IP is not blocked.

tampe125
Akeeba Staff

Hello,

when you run the Quickstart Wizard, Admin Tools will create a secret parameter to access the backend area. To regain access, first of all manually disable Admin Tools as described here: https://www.akeeba.com/documentation/admin-tools/web-application-firewall.html#help-locked-out

Then get inside the Configure WAF page and in the first tab you will see the field Administrator secret URL parameter. Please note it down or change it to something else (or blank it out to disable such feature).

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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