Hello, I am trying to set the Redirect www and non-www addresses in the .htaccess file but it's not allowing me to. Any idea what is causing this setting to be disabled?
Thank you
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by DaveOzric on Thursday, 29 April 2021 09:27 CDT
Hello, I am trying to set the Redirect www and non-www addresses in the .htaccess file but it's not allowing me to. Any idea what is causing this setting to be disabled?
Thank you
Hello,
can you please double check if the value of the $live_site variable inside Joomla configuration.php file? Is it empty or does it have a value? Please remove any value, such variable is only useful on servers with a VERY wrong configuration, and in 99% of cases it should be left empty.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Yes, that's filled in. I'll remove it and try again. Thank you
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!