Support

Hi guys, I have started getting the following error message, when logged into the FRONT END of my website, and only when I click to try and edit the Home Page article, which is built using my page builder (Yootheme Pro).

403 - This request is blocked by Admin Tools (followed by a load of generic stuff)

So I went into the back end, into Components > Admin Tools > Web Application Firewall > Blocked Request Log and I can see it shows the following:

My IP Address
Reason = DFIShield
Target = https://my-domain-name/index.php?option=com_ajax&template=yootheme&p=customizer&section=builder&format=html&site=%2F&return=https%3A%2F%2Fmy-domain-name%2F%3Fview%3Dform%26layout%3Dedit%26a_id%3D404%26return%3DaHR0cHM6Ly8xLnNlY3VyZS10ZXN0c2l0ZS5jby51ay8%3D

(I changed the URL in the target URL to say 'my-domain-name' as I wasn't sure if this ticket will be shown publicly)

Please can you advise what the problem is and how to fix it? This only seems to have just started happening, I'm due to launch this site in the next few days and I can't now as my clients are unable to edit their home page because of it. (Also just to clarify, this is only happening on the home page, all other articles seem to be fine to edit with the page builder on the front end - very strange.

Thanks so much for your help guys :)

Keith

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