When I type pinnacledryer.com/administrator (and successfully pass the first login request at the server level), I am getting redirected to the homepage of the URL instead of accessing joomla login page as usual. In researching cause, this stops when either happens:
(1) I disable the main.php file for admin tools
or
(2) I connect to my 'other' internet provider, which gives me a different IP address.
A recent change on my end is that I am using a new internet service. I still have access to the old service so have been able to access the backend of site by connecting with old internet service.
See attached screenshot. That is my IP address with the internet 'new' service I am trying. I could not find that IP address in the blocked IP list, I also used the function in AT to 'unblock an IP' for this IP. The message that I got when I used that was "IP address unblocked" but ... then trying to access /administrator results again in redirection to homepage and logged in Blocked Request Log.
This new internet service, with IP address that starts w 172, also uses a dynamic IP. So, my IP address might be different tomorrow. So, adding an IP address to "never block IP" list won't help in long term. I don't know if that is part of the issue. My browser location will tell you I am in one city, while this IP address is located in another US state. Does AT check this level of detail?
If the dynamic IP address is part of the issue, please let me know. I'm at a loss as to why I am blocked at the IP that starts 172.