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Admin Tools

#34327 I locked myself

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Thursday, 11 February 2021 20:17 CST

Monday, 11 January 2021 11:12 CST

habusam

I have installed the admin tools and looks i made a mistake look to this video 

https://www.youtube.com/watch?v=IAdq03zGCOg&list=PLU28ZwI9FpHarqvF8q3WKE6PLgBwRbVON&ab_channel=AkeebaLtd Minute 2:06,

and as soon I did save I was kicked out and the login page came out,  I use the login name and password I created that did not help, I use the method main-disable.php that did not work either, I used the method main.old.php also did not work and here you go the error comes 

 

Error 401 - Unauthorized

Authorization is required to access the requested resource. For further assistance please contact the web site owner.

 

Please help I'm locked out, thanks

Monday, 11 January 2021 11:55 CST

nicholas

https://www.akeeba.com/documentation/admin-tools/atadminpw.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 12 January 2021 07:53 CST

habusam

You are awesome, this did the trick, thanks Nick

Tuesday, 12 January 2021 09:17 CST

nicholas

You're welcome!

Side note: A link to this and another two troubleshooting pages is emailed to you whenever you make any change in Admin Tools configuration (WAF, .htaccess Maker or Administrator password protection) which could lock you out of your site. We think this is faster than waiting for us to give you the link to the documentation, especially since both me and Davide (the developers who also answer your support tickets) live in Europe :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 11 February 2021 20:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-02-11 20:17 CST

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

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