Admin Tools

#34259 Log in Error msg - You are a spammer, hacker or an otherwise bad person.

Posted in ‘Admin Tools for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

n/a

PHP version

n/a

Admin Tools version

n/a

Latest post by on Friday, 22 January 2021 20:17 CST

Wednesday, 23 December 2020 09:23 CST

cjirik

Without changing anything I cannot log into our Joomlla backend www.voewa.org/administrator/index.php or www.voewa.at/administrator/index.php

The user is "voewa" (or "admin") and the password is "adminvoewaweb1927". Since today there comes an error message like "Log in Error msg - You are a spammer, hacker or an otherwise bad person ..." from Akeeba Admin Tools, but we have not activate Akeeba Admin Tools as I remember.

I have to log in into oour website, please could you help me?

Best regards,

Christian Jirik

Wednesday, 23 December 2020 10:28 CST

tampe125

Hello,

most likely you have added a secret param to access your backend, it happens by default when you run the Quickstart Wizard.

You can easily get back into your site by manually disabling Admin Tools (https://www.akeeba.com/documentation/admin-tools/web-application-firewall.html#help-locked-out), then remove such param inside the Configure WAF page.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 January 2021 20:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support