Support

Admin Tools

#33901 YOOtheme Pro creates lots of template in URL error and blocking

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Friday, 13 November 2020 20:17 CST

grabit

Hello, since V 2.3.1 or 2.3.2 of YOOtheme Pro, they are using template=yootheme in their URL.

That creates a lot of WAF exception and auto-bans in Admin Tools (more than 1000 errors since 14:00 today).

I had to stop the auto banning in the settings and I don't think this is a great idea.

Do you have an idea how I can reactivate the auto banning and avoiding those template errors?

Thanks for your help.

 

dlb

In Web Application Firewall, Configure WAF, on the Cloaking tab, set "Allow site templates" to Yes.  That should do it.



Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!