Support

Admin Tools

#33506 Admin Tools will stop supporting your version of PHP

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 06 September 2020 17:17 CDT

q12321

The Admin Tools shows this - "Your site is currently using PHP 7.2.32-1+ubuntu18.04.1+deb.sury.org+1. ...".

But my site was updated to PHP 7.4.8.

Why the above message has not changed reflecting current status?

So, what is wrong and how to fix it?

dlb

Most hosts give you the capability to use more that their default version of PHP.  The most common way to change the PHP version is using an ADDHANDLER command in the .htaccess file in the root of your site.  There are other ways, this is just the most popular.

Check for an ADDHANDLER in .htaccess, if you find one, put a # at the beginning of the line to make it a comment.  Then check the version again.  You can see it in Joomla!'s System, System Information.  You may find the version goes up to 7.4, you may also find that your host's default PHP is straight out of the Smithsonian, 5.6 or something like that.



Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

q12321

Thx for quick replay.

Would you please be so kind and give advise for the Nginx I am using?

dlb

Ah, nginx is a little different.  It is very powerful, but there are a variety of ways that things can be done.  NginX can declare the PHP-FPM proxy more than once and there is also no standard place to check.

Please check with your host.  Tell them that you're seeing multiple versions of PHP in different areas of your account.



Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!