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#32988 www not being redirected to the non-www

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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Admin Tools version
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Latest post by on Thursday, 04 June 2020 17:17 CDT

heart0
In the .htaccess tool, I've have www redirected to the non-www. However, when I go to https://www.behealthyandmore.com/, I get this error: "www.behealthyandmore.com’s server IP address could not be found."

dlb
That is actually a DNS issue. The domain is behealthyandmore.com. In reality, www.behealthyandmore.com is a subdomain of behealthyandmore.com. Mostly DNS handles the www subdomain automatically, but in this case it appears that it did not. You need to go to your domain registrar and look at the DNS records there.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

heart0
Thank you! That was correct! I checked and there was no a record for www. Got it fixed! Thank you!!

dlb
You're welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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