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#32928 Internal 500 error on the Joomla Admin page after installing 5.6

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by on Monday, 25 May 2020 17:17 CDT

[email protected]
Internal 500 error on the Joomla Admin page after installing 5.6

The front works fine but I cannot get to a Joomla login page. I tried disabling the admintools by changing the name to main-disable.php but that did nothing.

I also read through your troubleshooting page and tried everything on there regarding the .htaccess file, the config.php file, etc. Made certain all the php memory settings were at their highest. etc. nothing has worked.

dlb
If there is an .htacces file in the /administrator folder (NOT the root), rename it.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

[email protected]
Great. that worked and I am now in the backend. But now it appears that the firewall isn't in place. Will it still work? It completely bypassed my 2 step login process and took me straight to Joomla admin.

dlb
The .htaccess and .htpasswd files in the administrator folder provide that extra user ID and password. It makes no sense that it stopped working after an update. Those files are sensitive to the version of Apache that you're running but not Admin Tools.

You can try to re-implement the login from the Admin Tools control panel, Password Protect Administrator.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
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