Admin Tools

#32755 Upgrade to 5.6.0

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Latest post by nicholas on Monday, 30 March 2020 00:52 CDT

Sunday, 29 March 2020 02:27 CDT

hegiBFB

Hello Support Team,
After upgrade to version 5.6.0 i get an error message when i select in "Statistik" "Ausnahmen" the green button to show the whois IP lookup.
The Message ist:
Access denied for user: 'monsitep_stats@%' to database 'monsitep_stats' in file /home/monsitep/_pro/_internet/ip-lookup.net/inc/functions.inc.php in line 224.
I get this error on two various website and various hoster.

greetings herbert

Sunday, 29 March 2020 03:36 CDT

hegiBFB

Hello Support Team,
I´m sorry, this error ist not a error of admintools, this message is feedback from ip-lookup.net.

This ticket can be closed.

Monday, 30 March 2020 00:52 CDT

nicholas

Please note that ip-lookup.net is a third party site. A link to that site is provided for your convenience. You don't have to use ip-lookup.net; it can be changed to a different third party site if you so wish. Akeeba Ltd is not responsible for the content or operation of third party sites and cannot provide support for them.

Based on your issue description, that third party site had a temporary issue with its database. Trying to access it now I can see it's working file. Therefore I will be closing this ticket since it's out of scope and there's no permanent issue with the default IP lookup site which would warrant action on our part (i.e. changing the default IP lookup site to something different in our software).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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