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#32695 clean temp directory not working

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by tampe125 on Friday, 20 March 2020 04:23 CDT

Thursday, 19 March 2020 19:35 CDT

qclick
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Hi,

I have tried on a couple of my sites to clean temp directory and it just does nothing - see screenshot.

This is the first time I have come across this issue as I check my sites every month and one the things I do every month it clean temp directory

Thanks
Leanne

Friday, 20 March 2020 04:23 CDT

tampe125
Hello,

It looks like you are experiencing a Javascript issue. Most likely this is due to malformed or badly written Javascript code added to the pages of your site by a third party plugin.

In order to provide support for your problem we need to know the exact Javascript error that is thrown. For this reason we would like to ask your to please attach a screenshot of the Javascript console of your browser, taken immediately after triggering the issue you want us to help you with.

Here you can find a friendly reminder on how to open the Javascript console:
  • Chrome Press either CTRL + SHIFT + J (ALT + CMD + J under Mac) to open the "Console" tab of the Developer Tools.
  • Safari Press CTRL + ALT + I (ALT + CMD + C under Mac) to open the Web Inspector. Note: This works only if the "Show Develop menu in menu bar" check box in the Advanced tab of the Preferences menu is checked!
  • Firefox Press CTRL + SHIFT + K (ALT + CMD + K under Mac) then click on the "Console" tab


Please note that we need a screenshot, not a paste of the log text. We have determined that, in most cases, pasting the log text alters the sequence of the function calls, becoming useless for debugging purposes.

Thank you in advance for helping us help you!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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