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Admin Tools

#32334 Cannot login anymore

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Sunday, 26 January 2020 11:12 CST

Sunday, 26 January 2020 04:47 CST

faustinowm
Hello,
I cannot login any more to my Joomla website. The restricted admin access login and the normal login does not show up and after three trials I am blocked:

"We would like to notify you that the IP address ... is now blocked from accessing your site, xyz, with the following details:

IP Address: ... (IP Lookup: IP Lookup)
Reason: Admin Query String

and then
IP Address: ... (IP Lookup: IP Lookup)
Reason: Auto-banned IP address"

I got an email and unblocked my a IP address with no result. After new login after three times I was blocked again with reason "Admin Query String".

I read the instructions to unblock and found no issues with my IP address:

Auto IP Blocking: no problem
Auto IP Blocking Administration: no problem
Security Exception Log. : no problem (my IP is deleted)
Site IP Blacklist: no problem

I even disabled my htaccess in root and admin folder: no effect.

Why Reason: "Admin Query String"? The login credentials are correct.

Sunday, 26 January 2020 05:30 CST

faustinowm
I found the issue: The secret URL password was set and I deleted it.

Sunday, 26 January 2020 11:12 CST

nicholas
That's correct. This is what "Admin Query String" refers to according to this documentation page.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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