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Admin Tools

#32157 Error updating

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Friday, 17 January 2020 17:17 CST

Wednesday, 18 December 2019 03:52 CST

Freiforum-N
Hello,

when trying to update akeeba backup and akeeba admintools the following error message appears:

Error
The installer can't continue until file uploads are enabled for the server.
Unable to find install package

Regards
Manfred

Wednesday, 18 December 2019 05:22 CST

tampe125
Hello,

can you please take a screenshot of such error?
How are you updating? Are you manually uploading the package or using Joomla update system?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 18 December 2019 06:06 CST

Freiforum-N
Hello,

I am using Install/Upload page file/

A screenshot is attached-

Wednesday, 18 December 2019 06:36 CST

tampe125
Installation and updates are handled directly by Joomla, our software doesn't even have a chance to run.
You should contact your host and report the issue, since it seems that file uploads are directly disabled in your PHP configuration file.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 17 January 2020 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-01-17 17:17 CST

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