Admin Tools

#32020 constant "invalid security token" in Chrome/Firefox

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

n/a

Admin Tools version

n/a

Latest post by on Friday, 20 December 2019 17:17 CST

Tuesday, 19 November 2019 18:41 CST

allfive

Can't get into admin to find Joomla or Admin Tools versions. Joomla 2.x.x means I'm running the last 2 version available before version 3.

I tried all the suggestions on #9915, #25820, #26290, #26289. Disabled Admin Tools, reset .htaccess to Joomla default, deleted cookies and cache in Chrome & Firefox, restarted browsers, cleared all entries in jos_sessions (there were none).

I still get the "invalid security token" return when trying to log in. I logged in successfully a week ago, no problem. Never had the issue before.

I know I need to abandon v2. :)

Thanks.

Wednesday, 20 November 2019 02:43 CST

tampe125

Hello,

I logged in successfully a week ago, no problem. Never had the issue before.

This is ringing me a bell. If things were working before and you didn't touch anything, I suspect a change happened in your server configuration.
For the records, the security check token is a built-in feature of Joomla and it's just a mere 32 char random string. Its contents are checked with the ones stored inside the session created by Joomla, to avoid attackers guess it.
My hunch is that your hosting provider changed hardened the security rules, and doing that he actually broke your Joomla installation.

To triple check that this is not coming from Admin Tools (and it's not, I'm just asking you to run these steps since your hosting first level support will ask you to do so) please switch your .htaccess file to Joomla default one and manually disable Admin Tools system plugin.

You should get the same error.
Then get in touch with your host and report the issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 20 December 2019 17:17 CST

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system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2019-12-20 17:17 CST

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