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Admin Tools

#31836 ip workarounds needed

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Sunday, 03 November 2019 17:17 CST

Thursday, 03 October 2019 18:22 CDT

tlwebdesign
Ok so i see this question is asked before when using the ticket system but the answer was in italian! So that doesn't help me much.

I have a server with apache nginx reverse proxy. Now admin tools is asking me if i want to enable ip workaround. Is this needed with this kind of setup?

Kind regards,

Tom

Friday, 04 October 2019 04:12 CDT

tampe125
Hello,

yes, in your case is needed.
In this way you'll tell Admin Tools to read the original IP, not the one coming from your proxy.
You can quickly check if that's working by looking at your IP online, then get inside Configure WAF page, Whitelist IP feature and try to add a record. In the form there will be your IP printed. Those two IP are matching?
If so, there's nothing to do, if they are different, you have to flip the value of the IP Workaround option.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 04 October 2019 05:02 CDT

tlwebdesign
So what you're saying is this has to do with proxy of my internet connection? Nothing to do with my webserver where my website is running on?

Because my ip from whatismyip.com and what the administrator ip whitelist add page is showing are the same.

Friday, 04 October 2019 05:55 CDT

tampe125
No, I'm talking about the proxy (the NginX instance) that is in front of your Apache webserver.
Every server configuration is different, there isn't a default configuration for all of them. This is why we added an option that you can turn on and off.

If the IP from whatismyip.com and the one from the whitelist page are the same you do not need IP Workaround being enabled.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 03 November 2019 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2019-11-03 17:17 CST

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