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Admin Tools

#31779 Ip Alert

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
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Latest post by on Saturday, 19 October 2019 17:17 CDT

aleorco
Hi, I backup with Akeeba Backup a test site (J3.6.5, with admin tools 5.2.1 installed). In this site, when I try to go to admin site without correct passphrase, the alert message of security exception was:
IP Address: 151.49.95.111 (IP Lookup: IP Lookup) => this is my correct IP (in Italy)
Reason: Backend Edit Admin User

I restore the site with Kickstart on OVH server and then when I try to go to admin site without correct passphrase, the alert message of security exception was:
IP Address: 137.74.120.8 (IP Lookup: IP Lookup) => this IP is from Hong Kong
Reason: Admin Query String

Do you know why?

Thanks

Alessandro

__________
Alessandro

tampe125
Akeeba Staff
Salve,

molto probabilmente nel nuovo server è presente un proxy per le connessioni.
All'interno della pagina Configure WAF, imposti l'opzione Enable IP workarounds su Yes.
Questo dovrebbe correggere il problema e rilevare l'IP corretto.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

aleorco
Buongiorno Davide, grazie per la risposta. Ho controllato sul pannello di OVH è attivo il servizio CDN. Tuttavia sulla configurazione di WAF l'opzione Enable IP workarounds era già impostata su Yes. Allora ho provato ad impostarla su NO. Ora le email di security exception indicano l'IP corretto:
IP Address: 151.49.95.111 (IP Lookup: IP Lookup)

Reason: Admin Query String


Secondo te va bene impostato così?

Alessandro

__________
Alessandro

tampe125
Akeeba Staff
Si esatto.
Questo vuol dire che l'hosting precedente aveva un servizio di proxy e quello corrente no. Adesso dovrebbe essere tutto quanto corretto.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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