Support

Admin Tools

#31599 Strange users registration

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 01 September 2019 17:17 CDT

uzbaby
Hello!
Recently maybe 1 months I see strange users registration. They have strange email names and also their nik like CharlesSER, or MAckDRN or just any name but they exactly are not my website real users. I delete 10 of them during this month but they still appear every day 1 or 2 per day maybe.
Today I disabled user registration.
What can I do so this kind of users couldn't register. I had captcha before disabling user registration.
Also...maybe I 'm wrong, but several months ago when I had lots of this kind of users before purchasing Admin Tool Pro my site was hacked. I do not know is there any correletion.
What kind of settings do I need to stop this users?

tampe125
Akeeba Staff
Hello,

do you see a pattern in the email used?
Admin Tools has a feature to block specific email domains. That could help you to block spammers.
Which kind of captcha are you using? Sadly lately spammers really got clever in reading captcha images...

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

uzbaby

Thank you,
their email were from gmail, yandex even yahoo. com
Captcha was ordinary captcha with letters and digits.

tampe125
Akeeba Staff
Please start using Google Recaptcha.
It's very good and will rarely annoy your regular users, while killing almost every bot.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

uzbaby
Where and how can I set Google captcha in my joomla?

tampe125
Akeeba Staff
Joomla already has built in support for Google ReCaptcha, you can find more info here: https://docs.joomla.org/J3.x:Google_ReCaptcha

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

uzbaby
Hello
As I see I had Google ReCaptcha before disabling user registration.
Anyway that strange users could register to my site.
Can I have any additional security with Admin Tools?

tampe125
Akeeba Staff
You can try to enable the CSRF/Anti-spam form protection (CSRFShield) feature, you can read more about it here: https://www.akeebabackup.com/documentation/admin-tools/web-application-firewall.html#waf-configure-active-request-filtering

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!