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Admin Tools

#31539 changing the email address of a superuser

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by dlb on Wednesday, 17 July 2019 08:13 CDT

Wednesday, 17 July 2019 06:34 CDT

Willyg36
HI

I am a super user and want to change my email address as I am moving house and ISP and so will not have access to the current email address.

When I tried to make the change my IP was blocked as I was regarded as a spammer

I also tried to set up a new account as a superuser - same result.

Unfortunately I deleted a "spare account" which had the email address I want to switch to

What do I need to do

Obviously I will also want to change the email address for this account!

Thanks

Willy

Wednesday, 17 July 2019 08:13 CDT

dlb
You are correct, Admin Tools is doing it. Go to Web Application Firewall, Configure WAF, on the Hardening Options tab and set "Disable editing backend users' properties" to No. That will allow you to edit or add a Super User.

This feature prevents back end users from escalating their privileges by editing their user.


Dale L. Brackin
Support Specialist


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