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#31353 Everyone get blocked with message "You are a spammer....." user and admin

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by dlb on Sunday, 19 May 2019 21:38 CDT

Sunday, 19 May 2019 19:14 CDT

dewittds
Periodically everyone get block from our site, both user and admin side. I get the email about this with an IP. when I click on the IP Lookup link it shows my hosting provider (box354.bluehost.com) It is easy enough to ftp in change the file main.php file name to allow me in. How can I fix this it does not happen in the future.

Thanks,
Dave

Sunday, 19 May 2019 21:38 CDT

dlb
Dave,

When everybody gets blocked when one IP address is blocked, we need to change IP Workarounds. Go to Web Application Firewall, Configure WAF, on the first tab, change the IP Workarounds setting, if it's on, turn it off or vice versa. That should fix the problem.


Dale L. Brackin
Support Specialist


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