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Admin Tools

#31338 After installing the site on cloudflare there is no access point to the administrative panel (error 403)

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Joomla! version
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PHP version
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Admin Tools version
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Latest post by Sherapet on Friday, 10 May 2019 09:30 CDT

Friday, 10 May 2019 05:49 CDT

Sherapet
After installing the rekline.net site on cloudflare there is no access to the administrative panel (error 403)
When I enter the emergency URL, an email with instructions does not come to my mail.
Could it be blocking by admin tools?

Friday, 10 May 2019 07:48 CDT

nicholas
What you are experiencing has more to do with CloudFlare than Admin Tools. Since we're at it let's make sure that we fix both the issue you have and the most common issue with sites using CloudFlare (having all requests automatically blocked).

First, disable CloudFlare to get access to your site to perform the next steps.

Log into your site's administrator backend and go to Components, Admin Tools, Web Application Firewall, Configure WAF and set "Enable IP Workarounds" to Yes. This is required when your site is behind CloudFlare.

Then you need to set up CloudFlare to pass through the requests to any URL matching rekline.net/administrator/* (please mind the star at the end). Otherwise CloudFlare gets in the way and does not allow you to actually access your site. You can do that with a Page Rule that sets the Cache Level to "Bypass cache" (reference). For further information please consult CloudFlare's documentation and support.

Finally, you can re-enable CloudFlare on your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 10 May 2019 09:30 CDT

Sherapet
Ок! Thank you.

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