WARNING! You published your Download ID on a public ticket as part of a URL. The Download IDs must be kept secret because they give access to restricted, subscriber-only downloads. As a result all your add-on Download IDs have been deleted and your main Download ID has changed. None of your sites will be able to update any of our software that you are currently subscribed to.
On each and every site, you will need to enter a new Download ID for Akeeba Backup for Joomla, Admin Tools for Joomla, Akeeba Ticket System for Joomla, Akeeba Backup for WordPress and Admin Tools for WordPress. On Joomla sites you will also need to go to Extensions, Manage, Update and clear the update cache. Then you need to wait for at least 5 days before updating any of our software on your site or you'll keep getting errors regarding your ability to download updates.
Next time you have an update issue please file a private ticket to avoid this hassle.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
