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Admin Tools

#31070 Admin tools rejecting administrator login

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by dlb on Tuesday, 12 March 2019 20:45 CDT

tblueweb
I keep getting " Address: 192.185.159.181 (IP Lookup: IP Lookup)
Reason: Admin Query String"

I have to go into rescue mode. That ip address is into my ip address either direct or via my vpn.

A 192.185 address is normally a local address. What is going on?

dlb
Duplicate of #31069.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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