See attachment, From time to time I just can't normally update Akeeba tools (also Akeeba Backup) and get the message to download them manually. Update servers are up-to-date, both applications have the correct Download-ID etc. What is causing this?
#30772 Unable to update automatically
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Sunday, 10 February 2019 17:17 CST
Friday, 11 January 2019 05:51 CST
nicholas
Akeeba Staff
Manager
According to the error message, Joomla! is unaware of your Download ID.
Go to Components, Akeeba Backup. Make sure there is no message asking you to enter the Download ID. If there is, enter it. In either case click on the Refresh update information button in the right hand column.
Do the same in Components, Admin Tools.
Afterwards go to Extensions, Manage, Update and click on the Clear Cache. When the page reloads click on the Find Updates button. Now you should be able to run the updates.
Go to Components, Akeeba Backup. Make sure there is no message asking you to enter the Download ID. If there is, enter it. In either case click on the Refresh update information button in the right hand column.
Do the same in Components, Admin Tools.
Afterwards go to Extensions, Manage, Update and click on the Clear Cache. When the page reloads click on the Find Updates button. Now you should be able to run the updates.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Sunday, 10 February 2019 17:17 CST
System Task
system
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