Admin Tools

#30286 blocked out

Posted in ‘Admin Tools for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

n/a

PHP version

n/a

Admin Tools version

n/a

Latest post by on Thursday, 25 October 2018 17:17 CDT

Tuesday, 25 September 2018 12:34 CDT

cornelius

Someone constanly tried to log in to my site. the ip address used was my own. Says admintools. But it was'nt. So I put the adddress in to the blacklist. Now I get this message: This request has been blocked by Admin Tools. Change this message in the options of the component.
But it's no longer possible to log in. Even so when the plugin is disabled.

Tuesday, 25 September 2018 12:43 CDT

dlb

Disabling the Admin Tools plugin is the way to get in to take the IP out of the black list. I'm not sure how you went about disabling it, let's try the instructions here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html.

If that isn't working for you, please clear your browser cache or use a private browsing window. The main.php file may still exist in a browser or program cache somewhere.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 25 October 2018 17:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support