Howdy Akeeba people. The Exceptions Graph disappeared on all of my sites for a long time now. No big deal just wondering if there is a fix?
#29926 Exceptions Graph disappeared
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a
Latest post by on Saturday, 04 August 2018 17:17 CDT
Thursday, 05 July 2018 06:44 CDT
bluetongue1
Thursday, 05 July 2018 08:26 CDT
tampe125
Akeeba Staff
Hello,
first of all check if Graphs are enabled inside Admin Tools component params.
If they are, please empty the cache, since we changed several things in the latest versions.
first of all check if Graphs are enabled inside Admin Tools component params.
If they are, please empty the cache, since we changed several things in the latest versions.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 05 July 2018 08:44 CDT
bluetongue1
Yes Graphs are enabled
I consistently clean my cache using Regular Labs plug in. Strange it is the same on 8 or 9 sites
I consistently clean my cache using Regular Labs plug in. Strange it is the same on 8 or 9 sites
Thursday, 05 July 2018 09:23 CDT
tampe125
Akeeba Staff
It looks like you are experiencing a Javascript issue. Most likely this is due to malformed or badly written Javascript code added to the pages of your site by a third party plugin.
In order to provide support for your problem we need to know the exact Javascript error that is thrown. For this reason we would like to ask your to please attach a screenshot of the Javascript console of your browser, taken immediately after triggering the issue you want us to help you with.
Here you can find a friendly reminder on how to open the Javascript console:
Please note that we need a screenshot, not a paste of the log text. We have determined that, in most cases, pasting the log text alters the sequence of the function calls, becoming useless for debugging purposes.
Thank you in advance for helping us help you!
In order to provide support for your problem we need to know the exact Javascript error that is thrown. For this reason we would like to ask your to please attach a screenshot of the Javascript console of your browser, taken immediately after triggering the issue you want us to help you with.
Here you can find a friendly reminder on how to open the Javascript console:
- Chrome Press either CTRL + SHIFT + J (ALT + CMD + J under Mac) to open the "Console" tab of the Developer Tools.
- Safari Press CTRL + ALT + I (ALT + CMD + C under Mac) to open the Web Inspector. Note: This works only if the "Show Develop menu in menu bar" check box in the Advanced tab of the Preferences menu is checked!
- Firefox Press CTRL + SHIFT + K (ALT + CMD + K under Mac) then click on the "Console" tab
Please note that we need a screenshot, not a paste of the log text. We have determined that, in most cases, pasting the log text alters the sequence of the function calls, becoming useless for debugging purposes.
Thank you in advance for helping us help you!
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Saturday, 04 August 2018 17:17 CDT
System Task
system
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