Support

Hi,
I am writing because the support for another extension who might sit somewhere in india can't access my website. He says he gets an 404 error message. So a looked around in the WAF configuration and dedected this: see attached screenshots. Even though I disabled it, he can#t visit my sites frontend.
Could you please help me?
Moreover I am thinking about completly deactiviating admin tools. How can I do this in a simple way?
Thank you very much

Hi
no, unfortunatly this isn't the case. I didn't use any htaccess manager and if I'd follow your path, the website couldn't be reached from any user, nor from me, nor from you. But I guess you tried to visit the site and... ? Did you see it or not? I for example work from different parts of Europe (some weeks ago from Austria, now from somewhere else, another country) and it works.
I don't have any other htaccess than the default joomla htaccess.
So I will completely turn off Admin Tools and see if they can access the site.

Thank you anyway for your help. Ciao!

I am not allowed (as SuperAdmin) to disable the system plugin. So any further tips how I can disable Admin Tools?

Thank you!

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