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Admin Tools

#29719 Error: 403 - This request is blocked by Admin Tools.

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 24 June 2018 17:17 CDT

Friday, 25 May 2018 01:44 CDT

junbernardo
I get an error when I click the email button in my Joomla articles. I honestly am not sure if this is K2- or AdminTools-related, but here is the error message:

Error: 403 - This request is blocked by Admin Tools. Please change this message in the component's options. If you are the administrator of this site and have blocked yourself on accident please visit https://www.malabon-diesel.com/administrator/[email protected] where [email protected] is the email address of your (Super User) account.

Thank you so much.

Friday, 25 May 2018 02:31 CDT

tampe125
Hello,

can you please get inside the Admin Tools security log page and search for your IP? What's the reason and the URL of the block?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 25 May 2018 03:10 CDT

junbernardo
Thank you so much for the quick reply sir Davide.

the reason: template= in URL
the URL: https://malabon-diesel.com/component/mailto/?tmpl=component&template=rt_cerulean&link=252ddfa0832feccdda6584d8c3e2864f6293eef8

Friday, 25 May 2018 03:43 CDT

tampe125
Please get inside the Configure WAF page and search for the option Allow site templates.
That will do the trick, since Admin Tools won't block requests with the template param in the URL when you're requesting a template that's really existing in your Joomla installation.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 25 May 2018 04:30 CDT

junbernardo
Thank you so much sir Davide.

After allowing that option, the email feature now works.

Have a great weekend ahead sir.

Friday, 25 May 2018 04:52 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 24 June 2018 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-06-24 17:17 CDT

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