Support

Admin Tools

#29703 upgrade admin tools to 5.1.1 breaks site

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by taftr on Wednesday, 23 May 2018 10:24 CDT

Wednesday, 23 May 2018 09:52 CDT

taftr
I have made no changes to the site other then the ones mentioned.

I upgraded Joomal to version 3.8.8 due to a security update. Directly after upgrading ONLY JOOMLA the site worked well with no issues.

I then upgraded admin tools to 5.1.1 as well as saving a new .htaccess. I made NO changes to any of the setting, just selected Save .htaccess.

I was then not able to access the front end of the site. but was redirected to sedoparking.com. I have no idea why this is happening. Turning off front end protection fixed this issue and the site is once again working.

I see no reason for this to be happening and see nothing in the configuration that references sedoparking.com.

I have included a copy of the .htaccess file that is causeing the issue for your review

Wednesday, 23 May 2018 10:11 CDT

tampe125
Hello,

there was a bug in version 5.1.1 of Admin Tools.
Please delete current .htaccess, update to version 5.1.2 and then regenerate your .htaccess using the Htaccess Maker.
That will fix your issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 23 May 2018 10:24 CDT

taftr
The 5.1.1 was what showed up in Joomla update section. I noticed after submitting this ticket that 5.1.2 was listed on your web site. No option to upgrade to this newer version was offered in the joomla update section. Bringing up a backup of the site locally prompted me to install the 5.1.1 update. Is this due to a delay to propagate the newer version to your upgrade database?

Installing 5.1.2 did indeed fix the issue and I was able to activate front end protection.

Thank you for getting back to me so quickly. This resolved the issue and you can close out this ticket

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!